Frequently Asked Questions


In most cases, the provider will submit the claim for you.

If you are required to pay for services up front, then you will need to complete a claim form in order to be reimbursed by the insurance company.

Download a claim form below, and send the completed form with all bills and receipts for medical treatment to:

PayerFusion Holdings, LLC
2100 Ponce de Leon Blvd
Mezzanine Level, Suite 200
Coral Gables, FL 33134

Make sure you fill out the form completely so your claim will be processed promptly. Keep copies of all the documents you submit for claims. 

To check the status of a claim you submitted, call Concierge Care at (855) 773-7810.